Privacy Policy

Information We Collect

• Name, mobile number, WhatsApp number, email address, PAN number, Aadhaar number, and ITR status.
• Income details, Form 16, AIS, 26AS, bank details, salary details, business details, deductions, and related tax documents.
• Payment details such as transaction ID, payment status, amount, and payment mode. Card or banking credentials are handled by the payment gateway and are not stored by us.

How We Use Information

• To contact you for ITR filing, document verification, payment confirmation, and service updates.
• To prepare and assist with Income Tax Return filing and related compliance work.
• To maintain service records, resolve support requests, and comply with legal or tax-related requirements.

Data Sharing

We do not sell customer data. Information may be shared only where required for service delivery, legal compliance, payment processing, tax filing, or with authorized professionals assisting in the filing process.

Data Security

We take reasonable steps to protect user data from unauthorized access, misuse, or disclosure. However, no online system can be guaranteed 100% secure, and users should share documents only through trusted communication channels.

Data Retention

We may retain filing records and communication details as needed for service history, customer support, audit, legal, or compliance purposes. Users may request correction or deletion where legally permissible.

Contact for Privacy Requests

For privacy-related questions, correction requests, or data handling concerns, contact support@myitrfile.in.